Privacy Policy

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Privacy Policy

As per the Personal Information Protection and Electronic Documents Act (PIPEDA), BestLifeRewarded® understands how important the privacy of personal information is to our users. This Privacy Policy will tell you what information we collect about you and about your use of BestLifeRewarded® and its services. It will explain the choices you have about how your personal information is used and how we protect that information. We urge you to read this Privacy Policy carefully.

About This Privacy Policy and Using Our Site and Tools

This Privacy Policy applies to the website owned and operated by BestLifeRewarded®. BestLifeRewarded® may share information among its subsidiaries or sites that it owns or controls, but is always protected under the terms of this Privacy Policy. The BestLifeRewarded® website contains links to other sites. Once you enter another website (whether through a service, or content link), be aware that BestLifeRewarded® is not responsible for the privacy practices of these other sites. We encourage you to look for and review the privacy statements of each and every website that you visit through a link on BestLifeRewarded®. We hope that reading our Privacy Policy helps you understand how we manage information about you.

While you may use some of the functionality of BestLifeRewarded® without registration, many of the specific tools and services on our website require registration. If you use our website without registering, the only information we collect will be non-personal information using cookies. If you choose to register with our website for certain interactive tools or other services, we require you to submit “personally identifiable information”. Depending on the tool or service you have selected, we may also collect “personal health information”. You are responsible for ensuring the accuracy of the personally identifiable information and personal health information you submit to BestLifeRewarded®. Inaccurate information will affect the information you receive when using our site and tools and our ability to contact you as described in this Privacy Policy. For example, your e-mail address should be kept current because we communicate with you through e-mail.

Non-Personal Information We Collect About You

Even if you do not register with BestLifeRewarded®, we collect non-personal information about your use of our website, special promotions and newsletters.


We collect non-personal information about your use of our website and your use of the websites of selected sponsors using cookies. The information collected by cookies (i) helps us to identify which pages are being used (ii) allows us to statistically monitor how many people are using our website and selected sponsors’ and advertisers’ sites, and (iii) informs on how many people open our e-mails.
Most browser software automatically accept cookies, but you can modify browser setting to disable cookies. If you disable our cookies, certain components of the functions and conveniences of our website may not work properly but you do not have to accept our cookies to productively use our website. We do not link non-personal information from cookies to personally identifiable information without your permission and do not use cookies to collect or store personal health information about you.

Personally Identifiable Information We Collect About You

We collect personally identifiable information, such as your name, e-mail address, date of birth, gender, and postal code that you provide to us when you register as a BestLifeRewarded® member and/or when you update your member profile. We use the personally identifiable information that you provide (i) when we respond to your questions, (ii) when BestLifeRewarded® provides you the specific services you select, (iii) when BestLifeRewarded® sends you e-mails about website maintenance and updates, and (iv) when BestLifeRewarded® informs you of significant changes to this Privacy Policy.

E-mails to You

At registration and as you use BestLifeRewarded®, you will be given the option to subscribe to receive promotional or health communications via e-mail from BestLifeRewarded®. These e-mails will not contain personal health information. To subscribe, we need your contact information, such as user name and e-mail address.

You may opt out of receiving communications from us by using the unsubscribe link within each e-mail, or updating your e-mail preferences within your account settings.

  • The unsubscribe process may take up to three (3) business days to complete.
  • An e-mail will be sent to you to confirm completion of your unsubscribe request.

If you are unable to opt in or opt out of communications, please contact BestLifeRewarded® customer service at for assistance.

E-mails You Send to BestLifeRewarded®

This Privacy Policy does not apply to content, business information, ideas, or concepts that you send to BestLifeRewarded® by e-mail. If you want to keep content or business information, ideas, or concepts private or proprietary, do not provide them to BestLifeRewarded®. We try to answer every e-mail within 48 business hours, but, due to volume, are not always able to do so.

Website Registration and Interactive Tools on BestLifeRewarded®

After you have registered as a member of BestLifeRewarded®, you may choose to use certain BestLifeRewarded® interactive content, tools and services that may ask you to voluntarily provide other types of information about yourself including personal health information. Some of the tools store your personal health information in accordance with the authorization you provide at the time you use the tool.


We are committed to protecting the privacy of children. Neither BestLifeRewarded® nor any of its services are designed or intended to attract children under the age of 19 as specified by Canadian laws. We do not collect personally identifiable information from any person we know is under this age. There may be an option where a parent or guardian may use BestLifeRewarded® to establish a personal health record for a minor. The parent or guardian is solely responsible for providing supervision of the minor’s use of BestLifeRewarded®. The parent or guardian assumes full responsibility for ensuring that the registration information submitted is accurate. The parent or guardian also assumes full responsibility for the interpretation and use of any information or suggestions provided through BestLifeRewarded® for the minor.

Market Research

From time to time the BestLifeRewarded® market research department or our operations contractors acting on our behalf conduct online research surveys through e-mail invitations, pop-up surveys and online focus groups, aimed at improving BLRI’s products, services and technologies. You will be prompted to accept and secure your permission to participate in a survey, or you may decline.

When participating in a survey, we may ask you to enter personally identifiable information such as your name and e-mail address. Personally identifiable information collected through market research will be used only by BestLifeRewarded® Innovations and our service providers and contractors and will not be given or sold to any other third party without your consent or as otherwise allowed by this Privacy Policy.

In addition to collecting survey responses from our members, cookies may be used to authenticate respondents or to help you pick up where you left off in a survey. If you have cookies disabled, you may not be able to participate in some studies. Cookies may be used to connect survey data with BestLifeRewarded® site usage characteristics. You will be notified when we would like to use cookies in this way and your consent will be requested for these cookies.

Aggregate Data

BestLifeRewarded® may combine, in a non-identifiable format, the personal health information you provide with information from other users to create aggregate data that may be disclosed. Aggregate data does not contain any information that could be used to contact or identify you. For example, BestLifeRewarded® may use information gathered to create a composite profile of all the users. BestLifeRewarded® may use this information to understand needs and to design appropriate programs and activities on the BestLifeRewarded® site. BestLifeRewarded® will not disclose your personal health information to any third party without your prior permission, except as otherwise permitted by this Privacy Policy.

Secure Message Centre

BestLifeRewarded® has the ability to use personally identifiable information that you provide to send you personalized e-mails or secure electronic messages.

During registration or at anytime, you have the option of choosing whether you wish to receive e-mails pertaining to your health interests, including news, announcements, reminders and opportunities. The BestLifeRewarded® e-mail service requires consent from you.

Information that BestLifeRewarded® deems related to your personal health information will be delivered to you through the secure message center on your personal health home page.

If you decide that you would prefer not to receive personalized e-mail or secure electronic messages from the BestLifeRewarded® tool, you may opt-out of the service.

Disclosure of Your Information

Except as described in this Privacy Policy or as specifically agreed to by you, BestLifeRewarded® will not disclose any personally identifiable or personal health information it gathers from you on our website. We may only release personally identifiable or personal health information to third parties to comply with valid legal requirements such as a law, regulation, search warrant, subpoena or court order. In the event that we are legally compelled to disclose your personally identifiable or personal health information to a third party, we will attempt to notify you unless doing so would violate the law or court order.

Disclosure to Linked Sites

BestLifeRewarded® does not endorse and is not responsible for the privacy practices of the third-party websites that you may access through BestLifeRewarded®. If you choose to link to one of these third-party websites, you should review the privacy policy posted on that website to understand how that third-party website collects and uses your personally identifiable information.

How BestLifeRewarded® Handles Privacy and Security Internally

Here are some of the security procedures that BestLifeRewarded® uses to protect your privacy:

  • requires both a personal username (log-in name) and a password for users to access their personally identifiable information or personal health information;
  • uses firewalls to protect information held in our servers;
  • utilizes encryption in transmitting personally identifiable information to our servers. To take advantage of encryption technology, you must have an Internet browser which supports appropriate encryption;
  • closely monitors the limited number of BestLifeRewarded® employees who have access to your personally identifiable information;
  • requires all BestLifeRewarded® employees to abide by our Privacy Policy and to be subject to disciplinary action if they violate it;
  • backs-up our systems to protect the integrity of your personally identifiable and personal health information;
  • requires third parties contracting with BestLifeRewarded® to abide by privacy laws, as appropriate.

Despite BestLifeRewarded®’s efforts to protect your personally identifiable information and personal health information, there is always some risk that an unauthorized third party may find a way around our security systems or that transmissions of your information over the Internet may be intercepted.

Limitations on Removing or Changing Your Personal Information

Upon your written request to, we will delete your personally identifiable or personal health information from our active databases and where feasible from our back-up media. You should be aware that it is not technologically possible to remove each and every record of the information you have provided to BestLifeRewarded® from our servers.

Changes to This Privacy Policy

Personally identifiable information: we will inform you if a material change is made to the Privacy Policy, which means a change that expands the permissible uses or disclosures of personally identifiable information allowed by the prior version of the Privacy Policy. Your continued use of the BestLifeRewarded® website will indicate acceptance of the changes. You may of course choose to discontinue using the BestLifeRewarded® website. Please exit the website immediately if you do not agree to the terms of this Privacy Policy or any revised policy.

Personal health information: we will inform you if a material change in the Privacy Policy is made that would involve the use of your personal health information, and your express consent will be requested. If you choose to not accept the new Privacy Policy, then the current Privacy Policy conditions will remain in effect, so long as BestLifeRewarded® continues to make the functionality available. BestLifeRewarded® reserves the right to discontinue or limit functionality in all its products.

Non-significant changes: BestLifeRewarded® may make non-significant changes to the Privacy Policy that do not affect personally identifiable information or personal health information. For these instances, BestLifeRewarded® may not notify you of such non-significant changes.

If we decide to change our Privacy Policy, we will post those changes to this privacy statement on the home page and other places appropriate throughout our site so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it.

We reserve the right to modify this Privacy Policy at any time, so please review it frequently. If we make material changes to this policy, we will notify you here, by e-mail, and by means of a notice on our home page.

Corrections Policy

BestLifeRewarded® is committed to providing you accurate, clear, and error-free information to help you make informed health and wellness decisions for you and your family. Our policy is to make corrections or clarifications to original content when necessary. We take prompt action to edit even minor errors like spelling, grammar, or stylistic changes. Because style changes do not change the meaning of the content, those kinds of “style” changes will be updated on our website without notice.

If we identify errors that are material to the content, or are factual or substance errors, we will update the content and note those corrections for your reference. This corrections policy only applies to BestLifeRewarded® original content, including, but not limited to, news, feature articles, or original medical reference material. Any corrections to licensed or third-party content are the responsibility of the publisher.

If you believe you have found an error in any of our content, let us know by sending an e-mail to our customer service team at

BestLifeRewarded Innovations
Suite 300 – 2525 Old Bronte Road
Oakville, ON
L6M 4J2